Another frustrating weekend as we try to deal with the UK Social Services debacle. We don’t mention it much anymore because nothing changes and we just end up sounding like a broken record.
Now though with the technology limitations here at the station, individual emails aren’t feasible, so the best way of letting everyone know what’s happening with Glyn is via the blog.
Dad was transferred from hospital to Shawside a little over two weeks ago. Social Services bi-passed Paul who has Power of Attorney and went straight to Glyn for approval to admit him to what we gather is one of the most expensive care facilities in Oldham. They had Glyn sign a two week contract whilst he was in hospital being treated for pneumonia, a UTI, and resolving delirium with hallucinations. The two week contract expired on Friday and he should have been sent home.
We went into Karumba to stay overnight on Saturday so as to phone him at home. After several unanswered phone calls we called Shawside – he was still there. Paul spoke with him. He sounded ok, but had no idea why he hadn’t been sent home. No-one seems to be informing either him, or us of anything that’s happening.
We phoned back and spoke to the ward matron enquiring as to why he was still there. Apparently after Social Services obtained his consent they dumped him at Shawside and have made no contact since. This isn’t supposed to happen. Shawside, having assessed him found him fit to return home, but with some daily support. They kept trying to make contact with Social Services to arrange a home care package, but Social Services wouldn’t respond. Showing a proper duty of care Shawside felt they had no option but to keep Glyn in rather than sending him home unsupported. Apparently this isn’t an unusual occurance lately and Shawside sound like they they are about as frustrated with Social Services as we are.
So, another sleepless night worrying about what can be done followed by another morning sending emails to the relevant people to try and make sense of it all. This time I’ve located the complaints department for Social Services and have lodged a complaint. I’ve located the Ombudsman for follow up, should that fall on deaf ears, and if all that fails, I’ve found a UK lawyer that specialises in lawsuits against Social Sevices for negligence. An awful path to have to go down, but I think we’re running out of options. Poor Glyn. I just wish there was something we could do to make his life more comfortable. It shouldn’t be this hard.